Getting Started
/
Setting up your docs
Getting Started
/
Setting up your docs
Getting Started
/
Setting up your docs

Getting Started

Setting up your knowledge base with Wisdom

Written by

Omar Farook

Published

Jan 12, 2022

Getting Started

Setting up your knowledge base with Wisdom

Written by

Omar Farook

Published

Jan 12, 2022

Getting Started

Setting up your knowledge base with Wisdom

Written by

Omar Farook

Published

Jan 12, 2022

Introduction to Wisdom

Welcome to Wisdom, a comprehensive knowledge base / documentation Framer template.

. We built this template with with one goal in mind, to help startups and scale ups own their entire help center or knowledge base by empowering them to flesh out documentation and changelogs directly on their website without needing 3rd party tools like Intercom, Hubspot or Zendesk.

By building your knowledge hub directly inside a domain you own, you redirect all the good traffic to your site which helps boost your SEO ranking. Customer activity on help centers and doc pages signals Google that people are active on your site, switching and scrolling through pages to learn more about your services.

Let's run through the available pages on this template and their best practices.


Home page

The homepage is where your visitors will land first when entering your knowledge hub. It is structured like a typical help center with all the important links in one place. They can get all the links they need to jump into the most important pages within your documentation and featured content.

It's a simple page with a global search and various CMS collections with filters applied to feature the content you want.

It also includes a dedicated support section with CTA's to contact you or join the your community.


Documentation Page

Here you have a CMS page with a typical docs structure. A left anchored navigation menu with a supporting search bar, a centralized article and a supporting article navigation on the right with a CTA banner.

We've also given you 2 menu styles to choose from, a dropdown style as well as a title and list style. Both use nested CMS collections with filtering for categories and transform conditional rules that allows variant switching to reflect the active state for each menu item.


Changelog

The changelog comes with a dedicated home page and single changelog item page (CMS page).

The home page is a simple linear timeline feed of all most recent updates. We've used animated effect to emulate an infinite scroll.

The changelog item page is a simple article structure which includes 3 label categories to choose from: Bug, Improvement and Feature. To add more categories, simply add more items in the options field inside the CMS and create a new variant inside the label component for your new category. We've mad switching out icons and colors super seamless.


News Home & Article Pages

Wisdom comes with a bonus company news article page (CMS page) with a dedicated home for all articles to be accessed. It follows a typical blog structure and design but catered for company news and announcements. This can be a separate content feed to your top of funnel marketing feed (typically a blog), and perhaps only be exclusive to larger detailed and technical company updates that are not seen in the changelog. The other option is to keep all your content feeds connected to the help center experience and switch out the navigation based on whether the visitor is on your help center vs your main marketing facing pages.

The homepage tabs menu can easily be expanded by adding new categories inside the CMS followed by adding new variants in the tabs component.


Final thoughts

Wisdom is the most holistic Documentation & Help Center template in the Framer library. It's perfect for SaaS startups all the way to Enterprise technology companies. Grab it today.

If you need extra support simply contact hello@buildwithomar.com